| Service | Full Service Management & Leasing | Industry Averages |
|---|---|---|
| Leasing Fee | 50%of one month's rent. With signed agreement. Due at lease signing | From 100%of one month's rent and charged up front |
| Monthly Management Fee | From 8%only charged when we collect rent. 7% with multiple properties | Flat Fee up to 15% — always charged, even when rent is not actually paid |
| PROPERTY MARKETING | ||
| Custom Rental Analysis | ✓ | ✓ |
| Make-Ready Project Management | $300 coordination fee | |
| High-Quality Property Photos | ✓ | ✓ |
| Premium Marketing Package | $0 | n/a |
| Video Walk-Through Tour | ✓ | n/a |
| Live Agent Phone Service | ✓ | n/a |
| 12 Point Applicant Screening Process | ✓ | n/a |
| Pet Screening | ✓ | n/a |
| Lease Preparation & Signing | ✓ | ✓ |
| Move-in Condition Documentation | ✓ | ✓ |
| Move-in Coordination | ✓ | ✓ |
| Utility Transfers | ✓ | n/a |
| Resident Welcome Gift | ✓ | n/a |
| Property Management - full service | ||
| 24/7 Property Maintenance Monitoring | ✓ | n/a |
| Maintenance Coordination & Management | No coordination fee | ✓ |
| Utility Administration & Management | ✓ | ✓ |
| Lease Enforcement | ✓ | ✓ |
| Annual Property Inspection | ✓ | n/a |
| Eviction Services | ✓ | n/a |
| Lease Renewal Process | $150 | ✓ |
| HOA Administration | ✓ | n/a |
| Security Deposit Disposition at Move Out | ✓ | ✓ |
| Vacancy Management | ✓ | ✓ |
| Financial Reporting | ||
| Rent Collection | ✓ | ✓ |
| Bill Pay | ✓ | ✓ |
| Secure Online Portal | ✓ | ✓ |
| Monthly Reporting | ✓ | ✓ |
| ACH Owner Payments | ✓ | n/a |
| Year-End Tax Reporting | ✓ | n/a |
| Guarantees | ||
| Eviction Guarantee | ✓ | n/a |
| Pet Damage Guarantee | ✓ | n/a |
| Tenant Placement Guarantee | ✓ | n/a |
| Rent Deposit Guarantee | ✓ | n/a |
| Management Fee Guarantee | ✓ | n/a |
| Leasing Fee Guarantee | ✓ | n/a |
| One Contact & Response Time Guarantee | ✓ | n/a |
| 30 Day Contract Guarantee | ✓ | n/a |
| Legal Compliance Guarantee | ✓ | n/a |
| Tenant Fees | ||
| Lease Admin Fee | $0 / month | $25 to $100 / month |